Types of Straws

How do I determine what length straw to get?

We offer different length straws to accommodate the different cups, glasses, jars, and bottles that you may wish to use them in. The average/typical plastic straw is 8", but we've gone ahead and made the following legend to assist you in determining the perfect length for your container.

Container	Recommended Length
Tea Cup or Small Glass	6"
Standard Drinking Cup/Glass, 12 oz Pop Can	8"
Mason Jar, 20oz Pop Bottle, Beer Bottle, Starbucks Venti	10"
For anything taller, we can make long straws to your specs	12"+

What is the difference between the regular and smoothie straws?

We offer different diameter sizes for regular and smoothie liquids. Generally, the thicker the beverage, the bigger you want the diameter of your straw to be. Regular straws have a diameter of 9.5mm. Smoothie straws have a diameter of 12.7mm.

Custom Orders

If I prefer a different size glass straw, can you custom make it?

Yes we can.  In fact, we get these requests all the time. After using a reusable drinking straw, customers find the need to get one for every size container they drink out of! Contact us for a quote.

I see glass straws make perfect wedding favors and corporate gifts. I want to order in bulk for a different/special event. Is this possible?

Of course! We'd love to make your event a memorable one. Contact us for a quote.

Quality, Materials, Made in USA

What is borosilicate glass and why do you use it?

• Type of glass discovered in the late 1800s
• Main ingredients: silica and boron oxide
• Non-porous and hypo-allergenic
• Super durability - more resistant to breaking than other glass
• Used for high-quality beverage glassware and kitchenware (like measuring cups)
• Microwave and dishwasher safe
• Borosilicate glass is even used on the Space Shuttle!

Where are your glass straws made?

Our straws are all hand made and custom engraved in Michigan. Our cleaning brushes are manufactured in the USA.

Will the colored accents ever wash off or fade away?

No. Whether clear or colored, everything on our straws is glass.

Shipping, Inventory

Are your straws in stock and how soon will I receive my order?

Our online products are in stock and ready to ship. We typically ship orders within 2 business days, but we will notify you if your order is delayed. We ship First-Class or Priority Mail with Delivery Confirmation so you can track your order.


How do you price your shipping rates?
We price our rates to cover our costs, so you are getting the lowest rate we can offer at this time. For orders over $100, we've decided to offer free shipping as a thank you for supporting our business.

What are your shipping rates for domestic orders?

If Order Total is...	Then Shipping is...
Between $0.01 and $34.99	$3.95
Between $35.00 and $99.99	$5.95
$100 or more	FREE!

What are your shipping rates for Canadian orders?

If Order Total is...	Then Shipping is...
Between $0.01 and $34.99	$4.95
Between $35.00 and $99.99	$6.95
$100 or more	FREE!

Cleaning, Storing, Handling

Is it possible to clean these straws without a cleaning brush?

Yes, it is possible to not use a brush. Rinse your straw in hot water and wash with soap immediately after use.  If you forget to clean it right away and the straw dries without being rinsed, you may have trouble cleaning the inside if you don't have a dishwasher. Now you see why we offer a cleaning brush! If you are faithful with rinsing/washing after each use or have a dishwasher to use for regular cleaning, a cleaning brush is not necessary.

If my straw is cloudy, how can I get it back to its original shine?

Take a deep breath and relax. This sometimes happens from hard water conditions in the dishwasher. Soak it in distilled white vinegar to return the glass to its original beauty. If you have a cleaning brush it will speed the results.

Is there a safe way to store my straw when not in use?

Treat your straws with care. If you put them in a drawer, make sure that they will not be disturbed by other items in the drawer. We prefer to keep them out in the open and to show them off! Your guests will comment and your family will want to use them so putting them in a glass or glass jar so that they are easy to access is the way to go. On the window ledge above the sink, on the counter, table, bar, or buffet; or even on a shelf behind a glass door are some great suggestions.

Can my straw chip or crack easily under normal use? 

No, but treat your straw like any other glass item in your home. If you ever notice any chipping, cracking or breakage, stop using the straw immediately!   Contact us for instructions on returning your straw so we can repair it or replace it. You will only pay shipping in either case.

Is it safe to put my straw in the dishwasher or microwave?

Yes, it is safe in either appliance. In fact, you may want to sanitize your straw in the dishwasher.

Breakages, Damages, Return Policy

I accidentally broke my straw, how do I get it replaced?

We are sorry for your loss! Fortunately we have a Lifetime Guarantee against breakage on your original purchase. Contact us for instructions on returning the damaged straw. Once received, we will see if it can be repaired. If not, we will ship you out a replacement for the cost of shipping.

I'm not satisfied with my glass straw. Can I return it?

Yes! Return your straw(s) within 30 days of your purchase for a full refund. Contact us for instructions on returning your straw. We will refund your purchase minus shipping.  If you prefer another color, we will be happy to do an exchange for the cost of shipping.

Got other questions? Ask!